What’s New in Revolution 2020.2 Software Release We thought you might be interested to learn about the new features and functionality now available in the latest release of Revolution! Location Aware Mobile and Dial Monitoring Enhancements We’re excited to roll-out enhancements to Revolution’s Dial Monitoring feature (which helps US customers comply with Kari’s Law)! You…

What’s New in Revolution 2020.1 We thought you might be interested to learn about the new features and functionality now available in the latest release of Revolution! Slack and Microsoft Teams Collaboration Tool Integration Customers can now initiate and receive Revolution notifications using Slack and Microsoft Teams! When a Revolution notification is sent to a…

What’s New in Revolution 2019.4 We thought you might be interested to learn about the new features and functionality now available in the latest release of Revolution!       Active Directory Sync Revolution now automatically updates Contacts and Users imported from Active Directory on a timed schedule. This allows system admins to spend less…

What’s New in Revolution 2019.3 We thought you might be interested to learn about the new features and functionality now available in the latest release of Revolution!   Scheduler Enhancements Setting up a calendar schedule just got easier with two new features: Day Templates & Day Copy! Users can create Day Templates to automatically create…

What’s New in Revolution 2019.2 Dial Monitoring for Cisco In our 2018.2 release, we introduced a feature called Dial Monitoring that allowed Polycom and Mitel customers to monitor dialed phone numbers from any supported IP phones on their network. We’re excited to share that we’ve extended support to our Cisco customers in the 2019.2 release! This means…

What’s New in Revolution 2019.1 Status Activator Customers can now monitor system status by triggering a notification using Revolution’s new Status Activator! This allows you to alert personnel when service interruptions occur, your Revolution license is close to capacity or due to expire soon, as well as get alerts when the system recognizes endpoint inactivity….

  What’s New in Revolution 2018.4 High Availability Redundancy is now available as an optional feature to provide customers with high availability to maintain notification functionality during server fault scenarios. Notifications can now be set up to automatically fail-over to a secondary server, should your primary server become unreachable. Contact Syn-Apps Sales for a quote to…

  What’s New in Revolution 2018.3.0   Revolution API   We now offer an API that allows third-party services to activate notifications in Revolution. We’ve also released a Basic Configuration API to streamline the configuration process for first-time users setting up Revolution!   Notification Auditing   We’ve enhanced Notification Sent Details to include the message…

What’s New in Revolution 2018.2.0 Dial Monitoring We’ve introduced a new feature called Dial Monitoring that allows customers to monitor dialed phone numbers from any supported IP phone* on the network. When a number matching your filter criteria is dialed, it triggers a notification and sends an alert to designated personnel. This feature is particularly…

New Features and Enhancements   Sites completed – With this release, we’ve fully implemented the work for our new Sites feature. Sites can now be assigned to triggers (including Mobile triggers), scheduler calendars, endpoints, contacts, and tags. And, each site can be assigned its own Mobile Assistance Button. Multi-site organizations can assign sites at every…