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CallReplay
CallReplay is an easy-to-use call recording software solution developed by RAI Software and exclusively re-sold in the U.S. by Syn-Apps. It implements corporate call record keeping policies and provides secure, easy access to call records. Key Features: Record & Monitor Calls – All Cisco VoIP & mobile phone calls can be recorded. Recordings can be used for training, monitoring…
CallAlert
Call Monitoring Made Easy Reduce response time and remove the guesswork of locating the emergency or dialed phone source with Syn-Apps’ CallAlert System Administrators can easily define parameters to trigger alerts when specific users or destination phone numbers match the defined parameter(s). Once parameters are defined, CallAlert automatically sends audio/visual notifications to IP phones, email,…