Revolution 2021.1 gives customers access to a number of new key features and product enhancements. In this blog, we’ll outline the exciting additions that are now available in 2021.1.
Here’s a list of the new key features:
Feature Enhancement! Real-Time Updates for Notification Responses
- Web UI – You can now view notification responses in real time using the web UI.
- Revolution Mobile – Mobile users with sender credentials can now view notification responses directly from within the app by simply refreshing the app page. This gives authorized users greater visibility on their notifications wherever they may be located.
Feature Enhancement! Custom Integration with Intrado Safety Shield
Safety Shield leverages Intrado’s status as a 9-1-1 service provider to offer its users a faster connection to 9-1-1 by automatically passing critical data about callers to a 9-1-1 dispatcher, allowing quicker incident response and more accurate location information sharing.
We’ve built bi-directional activation between Revolution software and Safety Shield. This means Revolution customers can now trigger Safety Shield events from the software and also have Safety Shield alerts activate a Revolution notification.
New Feature! Configure Location Information for Any Phone Extension
You can now create and import location information for any phone number or extension. This allows you to report a location in an emergency even for devices that are not supported endpoints in Revolution.
Here’s how it works: When an unsupported phone dials Revolution and activates a notification, Revolution can use the location lookup and report that activator’s geolocation in the notification. This helps U.S. customers comply with the internal alert requirement from Kari’s Law – even if their phones do not natively integrate with Revolution.
To see a list of all the new features and software enhancements, please visit our 2021.1 Release Notes page.
Visit our software release notes wepage to view our previous releases or contact us to learn how Revolution can help your organization at www.syn-apps.com/contact-us.